Dewe Privacy Policy

17+ Effective: 2026-02-03 Controller: Dewe Team
Contact: litpat2008@outlook.com

This page explains what information Dewe collects, why we collect it, how we use and share it, and your choices. If you do not agree, please do not use the App.

1) Summary

Dewe is an AI-powered food calorie analysis app that helps you understand your meals through photos. Simply upload a picture of your food, and Dewe analyzes the ingredients and portions to estimate calories and provide basic nutritional insights.

  • Provided by you: name, username, email, and customer support messages.
  • Collected automatically: device info, usage analytics, crash logs.
  • Location: only if you grant permission (precise or approximate).
  • Food photos: processed one-time to generate your requested analysis; server copies are deleted after processing.
We do not sell personal information. We use data to provide and improve the App, protect security, support users, and comply with law.

2) Information We Collect

2.1 Information you provide

  • Account information: name, username, email address.
  • Customer support content: what you include when contacting us (messages, attachments, diagnostics).

2.2 Information collected automatically

  • Device information: model, OS version, language, time zone, app version, identifiers (where permitted).
  • Usage analytics: feature usage, interactions, performance metrics.
  • Crash logs: diagnostic data about errors or crashes.

2.3 Location (only with permission)

If enabled, the App may collect location data (precise or approximate depending on your settings). If you do not grant permission, we do not collect location from your device for the App. You can change permissions at any time in device settings.

2.4 Photos and face-related processing (no biometric identification)

  • No biometric identification: no face recognition for identifying a person; no biometric templates.
  • One-time, transient processing: food photos are processed only to generate your requested result; server-side copies are deleted after processing is complete.
  • Default on-device storage: your photos remain in your device’s photo library/local storage unless you choose to upload a photo for analysis.
  • No training/marketing: no use of photos/derived data for model training, marketing profiles, or ads.

Your platform’s cloud or backup features may affect storage or syncing; those third-party services are governed by their own policies.

3) Cookies and Similar Technologies

If you use our websites or web-based services (including in-app web views), we or our providers may use cookies and similar technologies (including web beacons) for login/session management, preferences, and performance.

4) How We Use Information

  • Provide and maintain: accounts, core features, operations.
  • Personalization: remember preferences.
  • Improve: analytics, debugging, performance.
  • Security: prevent abuse and respond to incidents.
  • Support: handle requests and troubleshooting.
  • Legal: compliance and enforcement.

5) How We Share Information

  • With consent: when you ask us to share or enable integrations.
  • Service providers: processing on our behalf under contracts and safeguards.
  • Legal and safety: to comply with lawful requests and protect rights and safety.
  • Protection and enforcement: investigate suspected fraud or violations.

Minimum necessary sharing: we aim to share only what is reasonably necessary for the purpose.

We do not sell personal information.

6) International Data Transfers

Information may be processed in countries other than yours. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

7) Data Security

  • Encryption in transit and at rest (where applicable).
  • Access control and least-privilege practices.
  • Regular audits and monitoring.
  • Backups and recovery procedures.

No system is 100% secure, but we use appropriate measures to protect information.

8) Data Retention

Account info
Retained while your account is active.
After deletion
Deleted or anonymized within 30 days (unless legal requirements apply).
Usage analytics
Retained up to 12 months.
Support content
Retained up to 6 months after resolution (or longer if needed for legal/security reasons).
Uploaded food photos
Deleted after processing is complete and not retained longer than necessary to provide analysis.

9) Your Rights and Choices

Depending on applicable law, you may request access, correction, deletion, restriction/objection, or withdrawal of consent.

To exercise rights, email litpat2008@outlook.com. We will respond within 5 business days where feasible and within legally required timelines. We may ask you to verify your identity before fulfilling requests.

10) Children and Age Limitation (17+)

Dewe is intended for people aged 17 and older. We do not knowingly collect personal information from anyone under 17. If you believe a minor under 17 has provided personal information, contact us and we will take steps to delete it.

11) Third-Party Services

The App may rely on third-party services (e.g., analytics, crash reporting, or infrastructure providers). Those services may process information under their own policies. We encourage you to review them.

12) Changes to This Privacy Policy

We may update this policy from time to time. If changes are material, we will provide reasonable notice (e.g., in the App) and update the effective date.

13) Contact Us

Dewe Team
Email: litpat2008@outlook.com